FAQ

The questions everyone asks. Answered straight.

No jargon, no sales fog. The real questions tradespeople and local owners bring me — about cost, ranking, and why a site that's on Google still isn't ringing the phone.

Getting found on Google

  • Being on Google means you're indexed — Google knows your site exists. Ranking means you actually show up when someone searches for what you sell, and those are two completely different things. Plenty of sites are indexed and invisible at the same time. Getting found is the hard part, and it's the part I actually do.

    Read why this happens →
  • No, and anyone who does is lying to you. Nobody controls Google’s ranking, so a page-1 guarantee is a sales trick, not a real promise. What you actually get from me is honest, transparent work I measure in phone calls — not screenshots of rankings nobody clicks. SEO is mostly a grift, and the honest version just looks like steady, visible effort.

    See how I do SEO →
  • Google ranks the page that best answers a specific search, so the work is making your pages genuinely the best answer for the searches your customers actually type. That means real content, a fast site, and pages built around the exact jobs you do in the exact towns you serve. It's not magic keywords or secret tricks — it's transparent work done well over time. If someone makes it sound mysterious, they're hiding that they don't do much.

    Learn the basics →
  • Real SEO is building and waiting — it takes months, not days, because Google needs time to trust new pages. Paid ads are quick but expensive, and they stop the moment you stop paying. If you're brand new, the fastest wins come from targeting specific long-tail searches the big competitors ignore, not fighting them head-on. I'll tell you honestly what timeline to expect before you spend a dollar.

    SEO vs paid ads →
  • You don’t beat the established shops head-on, you go around them. New businesses win by targeting the specific, long-tail searches the big competitors are too lazy to bother with. Instead of "plumber in Albany," you own "tankless water heater repair in [your neighborhood]" and a hundred searches like it. Win the searches they ignore and you build real traffic while they’re not looking.

    25 page ideas that rank →
  • By the phone ringing — that's the only metric that pays your bills. I don't bury you in vanity charts about impressions and rankings; I care whether more of the right people are calling you. After your site is live I help you track real outcomes so you can see what's working and what to do next. If it's not producing calls, I change the plan.

    How I measure success →

What it costs and how pricing works

  • It depends on the type of site, not the number of pages — a simple brochure site, a portfolio, a lead-generation site, and an online store are very different jobs. A sensible first-year investment is about 5% of your yearly revenue, give or take, because your site is the foundation of your marketing. After one conversation I give you a real itemized number, usually two or three options. No vague "it depends forever" — you get a straight answer.

    See how pricing works →
  • Because paying by the page is a sinkhole that rewards padding your site with thin, useless pages — exactly the kind of content Google demotes. It turns your website into a billing scheme instead of a tool that gets you calls. The type of site sets the price, then I build the pages your customers actually need. I'd rather build you ten pages that rank than fifty that don't.

    Why thin pages fail →
  • First-year businesses get monthly terms — I'm not going to ask a brand-new shop to drop a lump sum it doesn't have yet, so I set it up to start earning while you pay it off. Established shops can split the build across milestones instead. You get the same site and the same work either way. Tell me where you're at and I'll find a number that's honest for both of us.

    Talk through options →
  • A healthy local business spends roughly 10% of revenue on marketing, and your website is the foundation — about half of that, so call it 5%, give or take a point either way. Everything else (ads, mailers, your truck wrap) works better when it points to a site that actually converts. Spend too little and you get a brochure nobody finds; that’s most cheap websites. It’s an investment in getting found, not a one-time expense you forget.

    How I price by type →
  • Yes — hosting and care is a flat monthly rate covering backups, monitoring, and updates so your site stays fast and secure. It's predictable, no surprise bills. SEO, if you want it, is separate and optional and measured in real results. You'll always know exactly what you're paying for.

    What hosting includes →

Working with me

  • Me. I'm a solo studio — the person who builds your site is the person who answers your email, usually the same day. There's no account manager, no handoff to some junior who's never spoken to you, no overseas team you never meet. You talk to one person who knows your project top to bottom.

    About me →
  • No. You talk, I write. You know your trade better than anyone, so I pull what’s in your head in a conversation and turn it into pages that sound like you and rank on Google. You don’t have to stare at a blank page or hand me polished copy. Your job is to talk; the writing is mine.

    How content gets written →
  • It starts with one conversation where I learn your business, your jobs, and the customers you want. From there I write the content, build the site, and refine it with you — no mystery, no months of silence. Because it's just me, there's no telephone game between teams. You'll know what's happening at every step.

    How I build sites →
  • Yes, if you want to — I build it so you can edit text and add pages yourself, no developer required for the day-to-day. If you'd rather never touch it, I handle changes for you on request. Most important: you own your site and your content outright. I don't hold your website hostage, and you're never locked into me just to make a simple edit.

    How I build sites →

Who I help

  • Trades are my focus — plumbers, electricians, contractors, roofers, painters, lawn care — because I understand how those phones ring and what makes those customers call. But I work with any local business that wants to get found and get calls. If you serve a town and need work to come in, we’re a fit. The trades-first approach just means I speak plainly and build for results, not awards.

    What I do →
  • Yes. I build web design specifically for plumbers, with pages aimed at the emergency calls and specific jobs people actually search for. Plumbing leads come from being found at the worst possible moment in someone’s day, and I build for exactly that. Same goes for electricians, roofers, painters, contractors, and lawn care.

    Web design for plumbers →
  • No — I'm based in Albany, Oregon, but the work is the same wherever your customers are. Local SEO is about owning the searches in your service area, and that's true whether you're one town over or across the country. What matters is that you serve a local market and want it. Location isn't the barrier; wanting to actually get found is the question.

    See if we're a fit →
  • Yes, and that's where local SEO really earns its keep. The trick is building real, distinct pages for each city you serve instead of one thin page with the town name swapped in — Google sees through that. Done right, you can scale across multiple cities and own searches in each one. Done lazily, it backfires, so it has to be built properly.

    Scaling across cities →
  • You're welcome here too. The core problem is the same for almost every local business: you're easy to build a site for and hard to get found, and getting found is the part that matters. I'll talk to you the same plain way and build for the same goal — more of the right people calling. The trade focus is a specialty, not a wall.

    See past work →

AI search and what's coming

  • It's worth getting ahead of, yes. More people are asking AI tools questions instead of scrolling Google results, and you want your business to be the answer those tools give. The good news is the work that makes you discoverable to AI overlaps a lot with good SEO — clear content, real answers, clean structure. Get the fundamentals right and you're already most of the way there.

    Get found in AI search →
  • It's a simple file that tells AI tools what your site is about and how to understand it, the way a sitemap helps search engines. It's one of the newer pieces of being discoverable to AI assistants instead of just traditional search. Most sites don't have one yet, which is exactly why it's an easy edge right now. My free Site Analyzer checks whether yours is set up.

    Run a free scan →
  • No — it changes how people find you, not whether you need a home base. AI tools still pull from real websites with real content, so a clear, fast, well-structured site is more important than ever, not less. The businesses that lose are the ones with thin sites AI can’t make sense of. Build it right and AI becomes another way customers find you.

    AI and the future of web →
  • Make it easy for a machine to understand exactly what you do, where, and for whom — clean content, proper structure, and the technical signals AI tools look for. It’s the same honest groundwork as good SEO, just extended to a new set of readers. There’s no trick to game it; there’s just doing the homework most sites skip. I build that in from the start.

    AI visibility, explained →

Speed, hosting and the technical side

  • Schema is structured code that spells out the facts about your business — your name, phone, hours, services — in a format search engines and AI tools read directly. It helps Google show your info correctly and can earn you those richer search results. You don’t need to understand it; you just need it done right, and I handle that. My Site Analyzer will tell you if yours is missing.

    Check your schema →
  • Because a slow site loses customers and loses rankings — Google measures speed, and so do impatient people on phones. Green Core Web Vitals are my floor, not my goal; a fast site is the baseline, not a bonus. Most of your visitors are on a phone with one bar of signal, and the site has to be quick for them. Slow sites quietly bleed calls you never knew you missed.

    How speed affects results →
  • Sometimes it's fixable and sometimes it's faster to rebuild — I won't push a rebuild just to bill you. Run my free Site Analyzer and it'll score your speed, schema, on-page SEO, and AI discoverability with plain-language fixes, no sales pitch. From there I'll tell you honestly whether to patch it or start fresh. Either way you'll know where you actually stand.

    Run a free scan →
  • A hand-built static site is the fastest, most secure option, and I handle changes for you — great if you'd rather not touch the thing. Bricks Builder on WordPress is what I use when you want to manage your own content and add pages yourself. Both end up fast with green Core Web Vitals; the choice is really about how hands-on you want to be. I'll recommend the right one for how you work.

    Compare the two →
  • A flat monthly rate that keeps your site backed up, monitored, and updated so it stays fast and safe. If something breaks, it's caught and fixed — you're not finding out from a customer that your site is down. No surprise bills, no upsells buried in the fine print. It's the boring maintenance that keeps the whole thing earning.

    What hosting includes →
  • Treat unsolicited "your site has errors" emails and guaranteed-page-1 calls as junk — they’re almost always a hook. Real SEO is transparent work you can see, never a guarantee or a scary robocall. If an offer leans on fear or promises rankings nobody can promise, it’s a grift. When in doubt, forward it to me and I’ll tell you straight.

    Spot the scams →

Didn't see your question?

Ask me directly, or run your site through the free analyzer and I'll send back three specific things holding it back — no charge, no pitch.

Run a free scan